Patient Resources
What to Expect at Your First Physical Therapy Appointment
Every visit at our River North physical therapy clinic, including your initial evaluation, is a full 60 minutes of hands-on assessment and targeted exercises, one-on-one with your physical therapist.
Before your first visit, you'll receive an email with your clinic paperwork and instructions for getting into the building. Please submit your completed forms ahead of time, or arrive 10 minutes early to fill them out in the clinic.
Wear loose, comfortable clothing so your therapist can assess the area being treated — loose t-shirts or tank tops for the upper body, and shorts for the lower body.
A doctor's referral is no longer required to see a physical therapist in Illinois. That said, feel free to bring any relevant paperwork from your other medical providers detailing your current injury, precautions, or rehabilitation protocol.
Insurance & Physical Therapy Benefits
We are in-network with Blue Cross Blue Shield (BCBS) plans, excluding HMO plans. As a courtesy, we'll look up your specific plan and let you know what your physical therapy benefits are. Verifying your insurance benefits and network status before services are rendered remains the patient's responsibility. If you're using the BCBS app to find in-network physical therapy providers in River North and don't see Dynamic Physical Therapy listed, try searching Meredith Franczyk.
We also recommend checking your benefits periodically throughout your plan of care to stay up to date on any visit limits your insurance plan may apply to physical therapy services.
Keep in mind that many policies combine physical therapy, occupational therapy, speech therapy, and chiropractic care within the same visit limits. Please tell your therapist if you're seeing one or more of these providers, as it may affect the number of visits available in your case.
Self-Pay & Out-of-Network Physical Therapy Rates
Our self-pay physical therapy rate is $200 for the initial evaluation and $175 for each follow-up visit, and we offer a 4-pack of treatments for $650. These rates are based on market standards and are non-negotiable. Every session includes one full hour of one-on-one care with an experienced physical therapist at our River North, Chicago clinic. As a courtesy, we'll provide a receipt (superbill) you can submit to your out-of-network insurance for possible reimbursement.
Dry needling is available as an add-on for $20 with a treatment session. This service is not covered by insurance and is an additional cost.
Dry needling only (without a treatment session) is $80. If you've never been seen at Dynamic Physical Therapy, your first dry needling visit includes a brief assessment for $100.
To learn more about self-pay physical therapy in River North, Chicago, contact us at (312) 643-1555 or info@dynamic-pt.com.
Cancellation Policy
Your appointment time is reserved just for you. Keeping every appointment is an integral part of your recovery and your ability to make steady progress with physical therapy.
If you need to cancel, we require at least 24-hour notice. Cancellations made with less than 24-hour notice will result in a $75.00 cancellation fee if the appointment cannot be rescheduled within the same calendar week. Insurance does not cover this fee, and it will be due at your next visit.
New Patient Intake Forms
Click below to access our new patient intake paperwork through IntakeQ. All forms are submitted and stored securely in our electronic medical record (EMR) system. Please complete your intake forms before your initial evaluation so we can make the most of your first one-on-one session at our River North, Chicago clinic.
Billing & Payment
For patients using insurance, billing statements are sent each month showing your financial responsibility. Billing is processed at the beginning of the following month, and invoices are emailed to you with a payment link.
Self-pay, estimated deductible payments, and co-pays are due at the time of service. We accept Zelle, Venmo, credit cards, HSA, FSA, cash, and checks. We also require a credit card to be kept on file, stored in a secure, encrypted database.
- Zelle: Dynamic Physical Therapy Chicago, LLC — (312) 778-6455
- Venmo: @dynamicpt
Please note that a $10 late payment fee applies if payment is not submitted within 60 days of receiving your billing statement, with an additional $10 added for each month that passes without payment. Outstanding balances of 90 days or more are turned over to collections. This is our standard office policy for all delinquent accounts. If you ever have a question about a bill, please contact us as soon as possible.
To set up a payment plan, email info@dynamic-pt.com and we'll be happy to arrange terms on a case-by-case basis.
Your Right to a Good Faith Estimate
Patients who do not have insurance, or who choose not to use insurance, have the right to receive a Good Faith Estimateof the expected cost of their physical therapy care. Throughout your plan of care, your physical therapist may recommend additional services that weren't included in the original estimate. If your final bill exceeds your Good Faith Estimate by $400 or more, you have the right to dispute the charges.
Our Trusted Partners in Chicago
Carolyn Mueller, MS
Carolyn is an exercise physiologist and personal trainer who works with individuals of all fitness levels, with a particular focus on those managing disabilities, chronic conditions, and injuries. She designs safe, effective, and personalized training programs that empower clients to build strength, improve mobility, and enhance overall well-being. With a compassionate, individualized approach, Carolyn helps clients navigate their unique challenges and make sustainable progress. Whether you're recovering from an injury or rebuilding confidence in movement, she provides expert guidance tailored to your needs.
Website: www.cmuellerfitness.com Email: carolyn@cmuellerfitness.com Phone: (312) 259-4028
Jessica Thiel
Jessica is a University of Illinois at Chicago graduate with a degree in Kinesiology. From group fitness instruction to personal training to ranking among the top Muscle Activation Techniques (MAT) practitioners in the world, her 15 years of industry experience run wide and deep. She works with clients from all walks of life, specializing in the biomechanics and physics of exercise to deliver the safest, most effective workout for lasting health and longevity.
Website: www.strengthsustained.com Email: jthielpt@gmail.com Phone: (312) 282-9593
Platform Pilates
Platform Pilates is a contemporary Pilates studio with a team of highly trained, experienced instructors who care passionately about helping you reach your goals. Whether you've recently graduated from physical therapy or you're an athlete looking to improve performance, they help you find more stability, mobility, strength, and flexibility to move through life more efficiently. It's a welcoming, non-judgmental studio where clients focus on themselves and their own work. At Platform Pilates, they apply Pilates to the body — instead of forcing the body into Pilates.
Website: www.platformpilates.com Email: info@platformpilates.com Phone: (312) 285-2722