Your First Visit
- Prior to your initial visit, please email a photo of the front and back of your insurance card to [email protected]
- Each visit, including your initial evaluation, will involve 60 minutes of hands on assessment as well as targeted exercises.
- Wear loose, comfortable clothing so that the treating therapist has access to assess specific body structures (loose t-shirts or tank tops for the upper body, and shorts for the lower body).
- Please arrive 10 minutes early to fill out additional paperwork. Forms are also located at the bottom of the page if you choose to complete these prior to your appointment.
- You are welcome to bring any relevant paperwork from your other medical providers detailing your current injury, precautions, or rehabilitation protocol.


Insurance
- We are In-Network with BCBS, and as a courtesy, we will look up your specific plan and let you know what your physical therapy benefits are. It is the patient's responsibility to verify insurance benefits and network status prior to services being rendered.
- We also recommend that you periodically check your benefits throughout your plan of care to stay up-to-date on any visit limits your insurance plan may apply to physical therapy services.
- Keep in mind that many policies combine physical therapy, occupational therapy, speech therapy, and chiropractic care within their visit limits. Please notify your therapist if you are seeing one or more of these providers, as this may affect the amount of visits in your case.
Self-Pay
- The self-pay rate is $150 based on market standards, this rate cannot be negotiated. This includes one hour, one-on-one sessions with an experienced physical therapist. As a courtesy, we will provide you with a receipt so you may submit to your out-of-network insurance for possible reimbursement.
- We also offer an individual rate for Dry Needling only. Please contact us at (312) 643-1555 or [email protected] to learn more.

Appointment Cancellation Policy
- Your appointment time has been reserved just for you. Keeping all your appointments is an integral part of your recovery and ability to make progress. If you need to cancel an appointment, please be aware of our requirement for at least 24-hour notice. Failure to cancel your appointment with more than 24-hour notice will result in a $75.00 cancellation fee, if the appointment cannot be rescheduled within the same calendar week. Insurance will not pay for this fee, and you will be required to pay it at your next visit.


Good Faith Estimate
- Patients who do not have insurance, or are not using insurance, have right to receive a good faith estimate for the cost of their physical therapy care. Throughout your plan of care, other services may be recommended by your physical therapist, that were not originally estimated within the good faith estimate. If your bill exceeds the estimate by at least $400, a dispute for that statement may be filed.